FAQ

At Kotodi by Adi, we strive to make your shopping experience as easy as possible. To assist you, I've compiled a list of frequently asked questions. If you still have questions, please don't hesitate to contact me.

How to Take Care of Your Jewelry?

Our jewelry is crafted with care and precision, so it's important to take care of it properly. Here are some tips to help you keep your jewelry looking its best:

Remove jewelry before going to bed.
Avoid touch with water, perfume, lotion and cleaning chemicals.
Clean your silver jewelry with a cleaning cloth (comes with every purchse)
Store your jewelry in a closed box or in a zip lock plastic bag - it will prevent tarnishing and getting them scratched by other jewellry.

If you have any questions or concerns, please don't hesitate to contact me.

Finding Your Ring Size

Getting the right ring size is important to ensure a comfortable fit. You can use our ring sizing guide to determine your ring size at home. Alternatively, you can visit a local jeweler to have your finger measured. If you have any questions or concerns, please don't hesitate to contact us.

Link to how to measure your ring size: https://www.youtube.com/watch?v=LfdPTxCo6_A

Link to an online ring sizer: https://www.ringsizer.co/

Accepted Payment Methods

I accept payment by PayPal or Bit (Manual payment).

Bit (Manual payment):

Preferred payment method for Israeli residents.

Full payment in advance through the Bit app for lessons/meetings and for silver jewelry and decorative home goods.

Payment of 25% of the amount on gold jewelry when ordering through the Bit app and payment of the rest of the amount when the jewelry is delivered.

If you have any questions or concerns, please don't hesitate to contact me.

Do you accept returns?

Sadly I do not accept returns, since all items are made to order and therefor are custom order.

If you have any issues with an order please contact me

at kotodidesign@gmail.com and I will do my best to assist you :)

Please ask as many questions in advance in order to prevent the need to return. I'm here for you!

What materials do you use?

I mainly use found objects like toys, tools, carabiners...anything really! that spark inspiration and joy in me.

Using 3D modeling software (Rhino) I bring my ideas to life, printing them in PLA plastic or precious metals like sterling silver and gold.

I also incorporate pre-made stainless steel components like hoops and necklaces.

Furthermore, I haven't abandoned classic techniques – I still practice traditional metalsmithing with gold and silver, even utilizing the lost wax method for some of my designs.

Do you take custom-orders?

Of course! It is the bulk of my profession.

I accept Custome orders of Jewlery and 3D modeling Jewlery for other Jewlery based businesses and companies who need a prototype.

Did you study art/have an art degree?

Yes, I have a diploma in graphic design and a BA in fine arts from Shenkar College. I also took a comprehensive course on pattern making in Shenkar's Textile department and a course in sewing.

Everything else is self taught :)